1. SUBMIT ORDER
Add your chosen items to your shopping cart. When you are ready, click ‘check out’ and complete your payment through PayPal (you do not need an existing account to order).
2. PURCHASE YOUR DOMAIN AND HOSTING IF NECESSARY
If you do not already have this, you must purchase your own domain and hosting. I recommend HostGator, but any hosting provider will work just fine. Use this link to get your first month for $0.01.. Or this link to get up to 30% off..
3. DESIGN QUESTIONNAIRE
Once you have completed payment, you will be forwarded to a page to complete your design questionnaire. This will help me get the necessary information to complete your blog. Please be sure to answer each question completely. Incomplete responses will cause the design process to take longer than necessary.
4. ORDER CONFIRMATION
Once your order is submitted and payment has been received, you will receive a reply within 1-2 days (please check your SPAM folder if you do not receive it within that time frame) from thetravellingblizzards@gmail.com to confirm that your order was received.
5. DESIGNER CONTACT
Within 1-3 days of order placement, I will contact you to ask any questions I may have after reviewing your order. At this time I may also ask for your hosting information (username/password), domain info (if needing a transfer), and any additional information that is needed in order to complete your order.
6. DESIGN PHASE
Shortly after the initial contact, I will put together your chosen premade design on a live test site, which will show the full design customized with your title, tagline and color choice. Once the design is ready for you to review, you will be emailed a link to the preview site for you to approve. Please remember that our premade designs come “as-is” so unless you have paid to have customizations made to the design no revision requests will be granted except to tweak the customizations made to the title, tagline, about section and navigation menu. Once you have approved the design, I will make preparations for the installation.
7. INSTALLATION
Before installation I will ask you for the login information to your site. If you have concerns about sharing your login information, you may choose to create a temporary password that can be changed after installation or you may temporarily add me as an administrator to your blog. Installation generally takes under an hour to complete, but may take a little longer depending on how large your order is. Your site will remain active during the installation of the design. During installation we ask that you please not make any changes to your site. I do everything I can to install all designs within one week of purchase–however, large orders may take a few days longer.
8. POST – INSTALLATION
All premade designs come with basic technical support for 24 hours after the design is installed where I’ll be happy to answer any basic troubleshooting questions you may have as you navigate through your new design. For further or more complex technical support, you’ll need to purchase the Post-Install Support Package from the Upgrades and Add-Ons section.